First Line
Is your crisis team ready? Take the test and let us organise a simulation exercise for you!
In the context of the Fipronil crisis, a food company had to take the necessary action. Afterwards, we were told that they had been able to successfully deal with this crisis th...
Rejected products for sale on Facebook
A food company notices that their products are being sold on Facebook, most of them are unlabeled and described as "manufacturing defects". It would concern a limited ...
Identity and financial fraud continue to claim victims!
An existing retailer informs you by e-mail that they want to become a customer. Several checks are performed and everything seems fine. The first order is placed and delivered, ...
Should every production site have its own trained spokesperson?
Most food companies do not have their own communications manager. In a crisis situation, it will usually be the company leader who takes care of an interview. Is this the right ...
Industrial espionage by intrusion
What if your competitor unashamedly takes pictures of your production area? It happened to one of our companies. How could this happen?
Does your first line detect the first signs of a potential crisis?
3 tips to improve your first contact with the outside world