Crisis communication
What steps should you take at the first signs of a potential crisis?
The FASFC takes a sample of a branded product and sends it to a laboratory. The analysis discovers an exceeded standard. What now? What steps should you take? Can you reduce the...
When the shit hits the fan…
You have been called up to manage a crisis. Together with the other crisis team members, you rush over to the crisis room. The department manager has already started with the st...
Crisis communication: too little preparation in reality.
During our simulation exercises, we often notice that there is no crisis communication toolkit nor a trained spokesperson present. Crisis communication is often the hot potato t...
Every manager’s nightmare…
September 2021 How resilient is your company in the event of a serious workplace accident? In the event of a fatal work accident, your company had better consist of a crisis ma...
How accessible is your company?
January 2021 Every food company’s mission is to market high-quality, tasty products. This is generally the case. However, zero risk does not exist. It is therefore always pos...
Reputation management in times of fake news and online buzz
March 2020 Before customers go into business with your company, they look you up online. Not only do they look at how you position yourself on your website, but they also take i...